It's easier to ignore, why fight it?
It's the way things are. Learn to live with it.
You're right, but what are you going to do about it?
We've surrounded ourselves with pricks. We've planted ourselves a rosebush and made our bed amongst the thorns, best plan: don't roll around.
You can fight, you won't get anywhere.
You have to fight, it's your obligation, your responsibility. If you don't fight, the pricks will multiply, they will take even more and greater liberties with your time and finances. Every fight, win or lose, is a victory.
By pricks I mean the City. I mean the Government. I mean the Corporations and Companies who waste our time on hold, in line, who rob us blind with service charges, with system access fees, with delivery fees. I mean the Banks who charge us to handle our money, charge us for everything, who have created artificial inflation and economies by printing and lending even more artificial money, then expecting us to bail them out when projected earnings fall short....
Corporations when dealing with other corporations have what are called "Service Level Agreements" - SLA's; wherin companies that don't honor their contracts within agreed response times to agreed standards are subject to financial penalties. Send the companies you deal with a Service Level Agreement outlining what you expect from them. Enclose it with your first bill payment, or send it via registered letter. Or don't send it - The contract they hold you to is implicit, not signed, by accepting their product it is presumed that you accept their standards and levels of service. Your own contract can be implicit as well, by accepting you as a customer make them accept your standards and expectations. But know what your standards and expectations are, write them down, be clear, know when they have been violated.
When necessary, make the businesses you deal with aware of your own personal SLA. If they have failed to live up to it, send them bills for your time and expenses. Charge them interest and service fees on unpaid balances. If they continue to resist, send the bills to collection agencies with adjustments for the commission the collection agency will charge. Don't take a lawyers word that you don't have a case, lawyers have been taught to "think" inside the system; their morality is for sale, realize that the jury you help select will not be comprised of lawyers, it will be comprised of people as irate, fed up, and pissed off as yourself. Share your pain, They will understand. Make them understand that their decision will be the first of many steps towards real change.
Deal with people, not companies. By this I mean find local businesses that will value your patronage. Consider the time you spend in line at a large supermarket to save possibly $5 on groceries, then think of the pleasure you'd take in bringing your business to a smaller enterprise that didn't keep you waiting in line and valued your business. Create value and diversity in your neighborhood, avoid the big box marts, the mega stores and shopping malls like the plague. Think of the diversity and choice that is lost as the smaller businesses give way to make room for the larger ones. And remember that the lower prices are offered by paying lower wages, skimping on benefits, shortened training and no enrichment programs. Their lower prices are only ever a temporary incentive to squash the smaller businesses; when all competition is gone you will be paying the highest price possible.
It's your responsibility.